quinta-feira, março 24, 2016

Blame slow, learn quickly


In a commercial business, it might sound strange and be seen as giving out the wrong message (for example, you might seem to be ignoring or encouraging failure), but if lessons are being learned, and mistakes are being addressed quickly out in the open, then a culture of diligence and quality will be encouraged. Blaming individuals for a problem that they quickly rectify is not conducive to a good way of working. Praising them for spotting and xing the issue might seem wrong to some, but it does reinforce good behaviors. The following illustration shows the possible impact of a blame slow, learn quickly culture:

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